Shape Support

SHAPE Services provides online information to help you troubleshoot problems. You can download software updates, software documentation and submit your problems online.

Looking for update or trial installation? See our Download Page.

Looking to solve a problem? You will find answers to frequently asked questions in the FAQ section of our website. You can also read User Documentation to all products.

If you need further assistance after reading FAQ and User Documentation for your product, please fill out our support form.

Select your product first:

IM+ ICQ/AOL/MSN/Yahoo/Jabber Mobile Instant Messenger

IM+ for LCS

Gmail Mobile

Your comments, bug reports and feature requests are welcome. Our Support Team will answer your email within 2 business days.

Short survey: Are you satisfied with our Support Service?

For questions regarding your Handango orders please contact
Handango Customer Care